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Support Contact Us Login Products Community Channel In-Suite Channel Activity Calendar Menu Management Service Request Manager Family and Resident Portal Community Message Broadcasting Community Directory Activity Tracker Online Learning Center Web Channel InTouchLive Video Stream Amazon Alexa Solutions Resident Happiness Family Engagement Communication Operational Efficiencies Staff Education Resident Satisfaction Simplified Technology Marketing Advantage Why InTouchLink Wall of Love – Testimonials Blogs/News Partners Case Studies & White Papers About Us Plans & Pricing See a Demo Login Products Community Channel In-Suite Channel Activity Calendar Menu Management Service Request Manager Family and Resident Portal Community Message Broadcasting Community Directory Activity Tracker Online Learning Center Web Channel InTouchLive Video Stream Amazon Alexa Solutions Resident Happiness Family Engagement Communication Operational Efficiencies Staff Education Resident Satisfaction Simplified Technology Marketing Advantage Why InTouchLink Wall of Love – Testimonials Blogs/News Partners Case Studies & White Papers About Us Plans & Pricing See a Demo Login #1 Hospitality Solution in Senior Living Develop strong relationships between your communities, residents, families and staff. (Improving engagement an average of 52%) through enhanced communication., operational efficiencies, time saving and cost-cutting. Enhance your community today! Watch Free 5 Minute Demo Video #1 Hospitality Solution in senior living Develop strong relationships between your communities, residents, families and staff. (Improving engagement an average of 52%) through enhanced communication., operational efficiencies, time saving and cost-cutting. Enhance your community today! Watch Free 5 Minute Demo Video InTouchLink Solutions An award-winning suite of applications under one umbrella. Built specifically with operators, residents and families in mind. Online Learning Center A dedicated online learning platform to educate staff and host all of your community content and resources for staff members. Track all online and offline courses in one central location. Easy to administer and report on. Community Survey Easily conduct surveys (resident happiness, satisfaction and feedback) to get a better understanding of your communities. Powerful analytics and easy reporting make community engagement a breeze to decipher. Community Directory A fun and interactive way for residents and staff to learn about each other. Available contact information and interest profiles provide greater opportunities to connect. In-Suite Community Channel Residents turn to your community channel from the comfort of their own room. Promote inclusivity and offset isolation – residents with mobility issues have a window into community happenings. Menu Management Easily and professionally design, manage and customize daily, weekly and monthly menus. Display on your community channel, access through Alexa enabled devices or print as needed. Service Request Manager Manage all service/work requests and tickets. Distribute to different departments within your community. The Closed-loop system ensures all tickets are addressed in a timely manner and are reportable. Community Message Broadcasting Maintain a central list of all your families and POAs so you can contact them quickly. With one click, ensure residents, families and staff are up to date with important announcements Instantly through email, SMS Text or automated voice call. Activity Tracker Track resident attendance at activities (with rich analytics and automated reports. Justify the ROI of programs while bolstering inclusiveness, and encouraging the wellbeing and happiness of residents.. Amazon Alexa Enables residents, family, and friends to “ask Alexa” about what’s going on in the community each day. They can find out about activities, events and even what’s on the menu. Community Web Channel Display a live version of the Community Channel on your website. Promote your brand and showcase the vibrancy of your senior neighborhood. Improve your community site’s rankings and utilize this sales tool. InTouch Live Video Broadcast Broadcast Live Video – events, cooking classes, musical acts and anything else you’d like to share with your residents through your Custom Community Channel. Family And Resident Portal Easily share community events, photos, menus and important updates like outbreaks and policy changes with residents’ family. Activity Calendar Management Easily manage, update and print activity calendars and menus from any web-enabled device. Easy templates and design options save time and money while enhancing uniform branding. [Residents and family get convenient accessto the community information (TV Screen, web and in-suite Alexa devices). Custom Community Channel Broadcast information on screens community-wide: activities, menus, birthdays, local/international news, wellness videos, music, weather and more. Increase occupancy and reduce costs Attract more residents with a hospitality-focused approach Save time and money - 20 to 30 hours a month Do more with a smaller budget Reduce staff burnout and turnover Set yourself ahead of your local competition Keep residents, family, and staff in the loop Premium, hotel-style engagement Help residents feel at home Access information and administration on any device and from anywhere in the world Get Started BENEFITS OF INTOUCHLINK SUPERIOR RESIDENT ENGAGEMENT learn more SENIOR LIVING FOCUSED learn more ALLOWS FOR INDEPENDENCE learn more A NO-FAULT SYSTEM learn more Play Video WHAT MAKES INTOUCHLINK REAL? SOME PRACTICAL APPLICATIONS CUSTOM COMMUNITY CHANNEL. ● Constant engagement with your residents ● 24×7 channel on TVs throughout your community ● Efficiently share information with everyone in the building ● Maintain branding across multiple different properties ● Present a modern message to all families and prospects ACTIVITY CALENDAR MANAGEMENT ● Easily add, modify or remove activities and events ● Create automatic recurrences and spend less time ● Professional templates are customizable ● Display on TVs throughout your community ● Easy template and format options make printing a breeze FAMILY AND RESIDENT PORTAL ● Give your family members peace of mind ● Fun and engaging portal allows families to easily access information about what’s happening at your community, view pictures and find out about upcoming events ● Share instant updates ● Connect residents and loved ones IN-SUITE COMMUNITY CHANNEL ● Broadcast your custom TV channel to all your residents’ suites using your existing cable setup for instant engagement with your seniors ● Building-wide channel broadcast ● We work with your existing cable company ● Relay important information directly to your residents MENU MANAGEMENT ● Easily manage and design your own menus for daily, weekly or monthly printouts ● Display your menu options across community TVs ● Professional templates and on the fly edits ● Maintain a bank of food items that you use on a regular basis and quickly add them to menus as separate courses or as individual options ● Issue a corporate menu to all your communities and allow them to make local changes as necessary ● Access menus from any community in your portfolio to ensure nutritional variety and compliance SERVICE REQUEST MANAGER ● Have residents, families or your own staff create requests for any department in your building: maintenance, administration, dietary etc. ● All requests go directly to the relevant manager and are responded to, logged, acknowledged and completely tracked ● Automated reports and audit trails are at your staff’s fingertips Enhance your resident and guest experience today Engage your community with a modern look and feel. Save time and money while improving community relationships with a Hotel and Resort-inspired feel that set you apart with great brand-building opportunities. Informed and engage...